What We Collect and Why
When you open an account with us, we collect the details you provide during registration — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transactional data each time you deposit or withdraw through your
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mobile wallet, so your account history stays accurate and disputes can be resolved quickly. Device identifiers and session data are logged automatically when you access the lobby from your phone or browser — this helps us detect unusual login attempts and keep your account secure. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited strictly to what those rails need to complete your transaction. Retention periods vary by data type: active account data is held while your account remains
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open; transaction records are kept for the period required under applicable financial regulations. If you close your account, we will delete or anonymise personal data that no longer needs to be retained. Availability of our services and the scope of this policy depend on your local
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law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.